Coronavirus: COVID-19

The University of Utah is actively monitoring the worldwide spread of the respiratory illness COVID-19. The University’s COVID-19 webpage is being updated regularly, and we encourage you to check it frequently for important updates. University of Utah Health also has a helpful webpage with FAQs, practical tips about how to protect yourself from COVID-19, and more.


Please use this self-report form if you: have COVID-19 symptoms (fever, cough, shortness of breath), have been in contact with a person who tested positive for COVID-19, or you have been tested for COVID-19 (excluding tests administered on move-in day.

Housing & Residential Education Updates

7/23/20 Update:
Update Regarding COVID-19 Testing Consent Form

All residents are required to take a COVID-19 test before picking up their key to move-in. All residents must complete the Testing Consent Form that is now available in the Housing U portal to receive a test. The deadline to complete the Testing Consent Form is July 28 at 11:59 p.m. Mountain Time.

Access the COVID-19 Testing Consent Form by following these steps:

  1. Login to the Housing U portal via your CIS account
  2. Click the Housing Forms tab at the top of the screen
  3. Select the Consent form for COVID-19 testing
  4. Read the consent form, fill out required fields, and sign

We will continue to send updates about logistics for moving in and the COVID-19 testing process. As you prepare for move-in and COVID-19 testing, please consider the following:

  • Complete the Testing Consent Form in Housing U by July 28.
  • If you are experiencing symptoms DO NOT come to campus. Residents with symptoms will not be permitted to enter the COVID-19 testing area and will be routed to a symptomatic testing center. Residents with symptoms will not be eligible to move-in to their assigned housing space.
  • Arrive on campus during your arrival time.
  • Wear a face covering.
  • Bring a photo ID and cell phone to the testing location.
  • Only residents will enter the testing location. Guests assisting with move-in should remain in their vehicle.
  • Residents should isolate and minimize their exposure to others while waiting for test results.
7/22/20 Update:
Update Regarding COVID-19 Testing & Contract Cancellation

Mandatory COVID-19 Testing
All residents will receive a COVID-19 test before receiving a key to move-in to their room. COVID-19 testing will be integrated into the move-in day process and will be at no additional cost. Testing will occur on campus at your assigned move-in time. Arrival information and directions will be provided via email early August. If you requested an early move-in date, we will be following up with additional details.

All residents will be required to complete an electronic COVID-19 Consent Form prior to arriving on campus. The electronic form is currently under development and will be sent via email soon. Click here to view a draft of the form.

Students will need to limit their contact with other persons until their test results are returned. 

  • If the test result is positive, the student will be placed in a separate room and will need to remain in that room, typically for 10-14 days.  HRE staff will provide support and meal delivery to the resident.  The roommates/suitemates/apartmentmates will need to quarantine in their current room, typically for 14 days.  HRE staff will provide support and meal delivery to the resident(s).  If this occurs, more instruction will be provided.

 To learn more about COVID-19 testing process and how HRE will handle COVID-19 test results, visit our website


Assigned Move-in Times
COVID-19 testing will occur during your assigned move-in time. 

  • First-year students: Your assigned move-in time is maintained. View your move-in time on our website
  • Upper-class students: To accommodate the COVID-19 testing process, your assigned move in time will be adjusted. Please use this online form to sign up for a new move-in time.
  • Early Arrivals & Break Housing: If you requested an early move-in date or will be participating in August Break Housing, we will follow up with you regarding the details of your move-in time and testing
  • UCREW: Did you sign up to volunteer with UCREW? You will receive a second email with instructions on how to confirm your interest in participating and information for moving in early. 


Residential Policy Updates
In June, we asked you to review and sign an addendum to the Resident Agreement in your Housing U portal. The addendum includes important information about changes to the residential experience for the fall 2020 semester.

  • Face Coverings: You will be required to wear a face covering while outside your room or apartment. This includes but is not limited to walking in the hallways of your building, in common area/lounge space, and when accessing amenities in the PHC, Kahlert Village, Lassonde, or MHC.  You will also be required to wear a face covering while on campus, inside buildings, and during in-person class.  If you cannot physically distance outside, a face covering is required.
  • No Guests: A guest/visitor is defined as any person who is not contracted to live in the space. This includes but is not limited to HRE residents from other buildings, non-resident students, and family members. HRE asks that you do not host other residents or guests in your room, unless their purpose is to assist you to move your belongings in or out of the space.  There will be no overnight guests allowed for the academic year.  To read the full updated guest policy and to learn more about how the guest policy impacts visiting common room areas, please click here.
  • Dining Service: All campus dining locations will provide your meal To-Go, with limited, distanced, dining room seating. We are developing a mobile app platform that will allow you to order food in advanced from your desired location. More information will be shared prior to move-in.


Class Schedules
To meet the needs of a hybrid Fall 2020 semester, the University of Utah transitioned some classes to an online format. If you haven’t already, we encourage you to check your class schedule in your CIS account to make note of any adjustments made to your fall classes.  Faculty will continue to adjust schedules as needed, so please check your schedule frequently.


Contract Cancellation – No Additional Fees
We recognize that the fall 2020 semester may look different than what you expected it to be when you reserved your space on campus. While on-campus housing will continue to remain open for those interested in living on campus, HRE is extending an additional cancellation window for students whose fall plans have changed. You are able to cancel your housing contract without paying any additional fees now until July 28. Residents who cancel will forfeit the $200 reservation fee. Residents who cancel their contract July 29 or later will be subject to additional fees. Cancel your housing contract by following these steps: Login to the Housing U portal via CIS, click the cancellation tab at the top of the page, select the 2020 Academic Year term and follow the steps.


Q&A Session – Monday, July 27 at 6 p.m.
Join us for a virtual Q&A session on Monday, July 27 at 6 p.m. (Mountain Time). During this session we will share the most updated information about the fall 2020 residential experience and will answer questions you may have. Save the date and learn more here.


Thank you for your continued understanding as we adjust to the evolving COVID-19 situation. We appreciate your flexibility as we work to support the well-being of our on-campus community. For a list of answers to FAQs, please visit the HRE COVID-19 FAQ webpage.

Please contact our office with any additional questions.

7/1/20 Update:
Extension Period & Winter Break Housing

To align with the University of Utah’s modified academic calendar and online instruction period, HRE has made adjustments to fall 2020 housing for residents living in residence halls.

Residence hall areas include:

  • Chapel Glen
  • Gateway Heights
  • Sage Point
  • Officers Circle
  • Kahlert Village

For students living in the above-referenced communities, residence halls will close at 2 p.m. on November 25, 2020. These residents have the option to remain in their spaces during the online instruction period for an additional cost. Otherwise, residents will be required to move out by 2 p.m. on Nov. 25. Students will be able to move back into their spaces for the spring semester beginning January 8, 2021, at 9 a.m.


Online Instruction Extension Period (November 25 - December 12, 2020)

Residents who wish to remain on campus during the online instruction period are required to complete the form in their Housing U portal. The cost is based on the student’s room type and is a flat rate that reflects the entirety of the dates from November 25 - December 12. The student’s meal plan will also extend during this period for an additional cost. Residence hall residents participating in the extension will move out by 2 p.m. on December 12, 2020. For students interested in remaining on campus for winter break, please see the options below.

The changes above do not apply to residents living in off-site properties (Block 44 and Downtown Commons 1 & 2), on-campus apartments (Benchmark Plaza, Shoreline Ridge, Marriott Honors Community), or Lassonde Studios. Instead, the online instruction period and Winter Break dates are built into the cost that residents pay for the full academic year. More information can be found on our Break Housing page.


Winter Break Housing (December 12, 2020 - January 8, 2021)

Chapel Glen, Gateway Heights, Sage Point, & Officers Circle Residents:

  • Students who opt into Winter Break housing can request a room at the University Guest House. Residents will pay a special student rate and may choose to stay for any number of nights needed.

Kahlert Village Residents:

  • Students will have the option to participate in Winter Break Housing in their academic year room or through the University Guest House. Otherwise, students will need to move out of their space by December 12, 2020.
  • Students who request to remain in their residence hall room will pay a flat rate of $420.
  • If a student does not wish to remain on campus for the full break, they may also request to stay in the University Guest House for a reduced nightly student rate.

Apartment and Lassonde Studios Residents:

  • Winter Break is included in housing contracts for residents living in Benchmark Plaza, Block 44, Downtown Commons 1 & 2, Lassonde Studios, Marriott Honors Community, and Shoreline Ridge. Residents can access their space during winter break as they wish and no additional action is needed.
6/1/20 Update:
Update regarding fall 2020 Housing

Earlier today, an announcement was made by university leadership outlining the U of U’s plan to resume classes on campus on August 24. The U of U Re-Imagined Return to Campus plan includes information about a hybrid delivery of classes and a modified academic calendar. The information below includes important follow-up info for on-campus residents:


Housing & Residential Education (HRE)

In response to the U of U Re-Imagined Return to Campus plan, Housing & Residential Education has made the following adjustments:

  • Maintained Room Types: Students will be housed in the room type they reserved, with the exception of triples. Residents will be housed with roommates as originally selected in their Housing U application.
  •  Modified Academic Calendar: In-person class instruction will end by November 26. 
    • Residence halls: The new residence hall closing date will be adjusted and an option to extend on-campus housing will be available for all students who wish to remain on campus during the virtual instruction and final exam period, which ends December 11. More information about signing up to extend your stay and the cost associated will be shared soon. 
    • Apartments and Lassonde Studios: Your contract period is from August through the months of November, December, until the spring semester move-in day.  You are able to access your space throughout this time period.
  • Move-in Day: We are excited to welcome you to campus in August! In order to provide a socially-distanced and efficient move-in experience, Move-in Day will be adjusted to occur over multiple days on August 18, 19, and 20. Additional instructions and move-in assignments will be shared in mid-June. Please check our Moving In page for the most up-to-date information. 
  • Contract Cancellation Extension: HRE has extended the contract cancellation deadline without penalty to June 15 so that students can evaluate their individual health and safety plan. While we would like for you to be part of the on-campus community, we understand if this is not the environment that best fits your needs at this time. 
  • Additional Information & Updates: As shared in the campus update, our community has a shared responsibility to keep each other healthy and well. Next week, you will receive an email with additional information about health and safety in the residence halls. All residents will be required to complete the form included in that email. 


University Student Apartments

University Student Apartments continues to offer housing to families and graduate students. 

Individuals on the waiting list will be contacted by an Assignments Coordinator for any fall semester apartment availability. For more information, please review their website,


Thank you for your patience and understanding as we adjust our residence experience to ensure the well-being of our community and prepare for your arrival this fall. Additional updates will be shared via UMail as they are available. Answers to FAQs can be found on our Fall 2020 Updates page. Please contact our office with any additional questions by email at or phone at 801-587-2002. We are open Monday through Friday between 8 a.m. — 5 p.m.

For more information about the University of Utah's Return to Campus plan, visit the webpage below.

3/26/20 Update:

Due to the evolving COVID-19 situation, the HRE Office is now closed to walk-in guests beginning 8 a.m. on Friday, March 27, until further notice. We will remain open and available to answer your questions Monday—Friday from 8 a.m. to 5 p.m. via phone (801-587-2002) and email ( If you should need immediate assistance after hours, please call your area’s information desk or email your Resident Director. We know how difficult this change may be and appreciate your understanding.

The University’s COVID-19 webpage is being updated regularly, and we encourage you to check it frequently for important University-wide updates.

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