Coronavirus: FAQ

The University of Utah is actively monitoring the worldwide spread of the respiratory illness COVID-19. The University’s COVID-19 webpage is being updated regularly, and we encourage you to check it frequently for important updates. University of Utah Health also has a helpful webpage with FAQs, practical tips about how to protect yourself from COVID-19, and more.

Frequently Asked Questions


HRE and the University of Utah is working closely with local, state, and federal public health agencies to make informed decisions. HRE follows an escalated cleaning routine every flu season which includes focused disinfecting on high touchpoint areas such as flat surfaces and door handles. Our custodial team will continue to engage in this cleaning and disinfecting schedule for the remainder of the summer semester. HRE will arrange isolation spaces for those displaying symptoms of COVID-19.

It is not uncommon to experience general uncertainty and anxiety related to COVID-19. The University Counseling Center has helpful information on coping with this anxiety available online, here.  Your Resident Director also continues to be a resource available to you. Contact information of your Resident Director and other HRE Support staff can be found online, here.

Isolation and Social Distancing

Yes; if you have a friend or family member you prefer to stay with during your self-isolation period, you are welcome to go there. If you choose to go off-campus, please report this in the HRE Self-Report Form before leaving.

Please fill out the HRE Self-Report Form immediatley. An HRE staff member will follow up with you as soon as possible and will arrange an isolated room for you to stay in. HRE will provide you with specific instructions for moving to your new space. Please restrict your exposure to other students and areas of campus while awaiting information on your room change.

HRE will work with the Utah State Health Department to determine when it is safe for a resident to end their self-isolation period. A member of the HRE staff will be in daily communication with all residents in isolation to remain updated on the status of symptoms and needs.

If you are concerned about travel by others and you would like to relocate, please contact your Resident Director to request to stay in an alternate room for 14 days. Contact your Resident Director via email or come to the HRE Office in Benchmark 822 to request a short-term relocation. Click here for a list of Resident Directors and their contact information.

Yes, all residents who need to self-isolate in their HRE space are eligible for meals to be delivered from University Dining Services. Residents do not need to have a meal plan to receive meals. Residents living in HRE off-campus properties can also receive delivered meals.

HRE is prioritizing the self-isolation spaces for current HRE residents.  We are not able to accommodate off-campus students.

Utah Global

We encourage students to reach out directly to their Student Services Advisor, email, or reach out directly via pronto/cell phone (801-477-4281).

The University’s COVID-19 webpage is being updated regularly, and we encourage you to check it frequently for important University-wide updates.

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